The concept of smart hotels now includes automated room controls, AI-driven concierge services, keyless entry systems, and robust data analytics to anticipate and meet guest preferences. By Susana ...

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest ...

Now in its sixth edition—and the first to be released since the 2019 pre-pandemic version—the highly anticipated report provides hoteliers with a practical, data-driven roadmap for improving revenue ...

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production ...

Mews, the operating system for hospitality, has launched Mews Business Intelligence (Mews BI), a native data and analytics ...

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether ...

SiteMinder, the world’s leading hotel commerce platform, has announced new platform capabilities and partnerships designed to ...

American hotel group Marc & Rose Hospitality has reported a 15% year-on-year increase in F&B revenues across two of its ...

The in-room television has always served as a kind of mirror. For decades, it reflected what the industry believed guests ...

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at ...