Q: I recently used Hotwire for the first time to book a hotel in Honolulu. I downloaded the Hotwire app, because it said I could use a promo code for $25 off. I saw a 3.5-star Waikiki hotel, and I ...

For David Pollard, the "aha" moment came after he booked a hotel room in Los Angeles through Hotwire. Hotwire and its competitor, Priceline, offer what are called "opaque" rooms, which is to say you ...

Q: I've used Hotwire.com many times, and have been happy with it. I'm also a former airline employee and seasoned traveler, so I am not ignorant of the travel industry. But I'm having some trouble ...

Hotwire announced its biggest sale of the year, addressing the travel woes of millions this Independence Day, which for the first time in six years inconveniently falls on a Wednesday. The 'Hotwire ...

The secret hotel booking model, also known as the opaque channel, has taken off in 2012 attracting millions of new customers and thousands of new hotels around the world. A leader in opaque travel, ...

Q: I just booked a hotel room in New Orleans through Hotwire. It seemed like a great deal. The listing was for a 4.5 star hotel. I started looking around their website, trying to determine what the ...

Q: I'm stuck with a mystery hotel bill and could use a little help with solving it. Last summer, I booked a room at the Sheraton in downtown Duluth, Minn., through Hotwire.com. When we checked out, we ...

I’m stuck with a mystery hotel bill, and could use a little help with solving it. Last summer I booked a room at the Sheraton in downtown Duluth, Minn., through Hotwire.com. When we checked out, we ...

Q: What happens when you’ve already paid for a hotel room but you can’t stay in it? I recently booked a weekend at The Ocean Club Beach Resort in Palm Beach, Fla., through Hotwire.com. Unfortunately, ...

on Hotwire is a surprise – and not a good one. The hotel is in a neighborhood that’s not exactly known for its safety. Can she get a refund? Q. I’ve read your articles about Hotwire, and unfortunately ...